Support

Send a support email

Include your device model, operating system version, app version (Settings → Version line) and what you tapped before the problem. [проверить: target response time]

Common questions

How do I cancel my subscription?

In your App Store or Google Play subscription settings. Cancel at least 24 hours before the period ends.

I bought Pro on another device. How do I get it here?

Settings → Restore purchases, signed in to the same store account. To move a backup file to a new device, use Settings → Restore from a copy (Pro).

How do I save a backup?

Settings → Save a copy to Files (Pro). The file goes through the system share sheet, so you can save it to Files or iCloud Drive.

How do I make a PDF for my dentist?

Visits tab → Export PDF for the dentist (Pro). The PDF is made on your phone and shared through the share sheet.

How do I delete all my data?

Settings → Delete all data. You will be asked to confirm twice. This removes the data stored in the app.

Why is there no sync between my phones?

There is no account and no server holding your records. Use a backup file to move data between devices.

Is the app a medical device?

No. It is a personal log. It does not diagnose or recommend treatment.

Status

Enamelog is not released yet. Join the waitlist from the Enamelog page to hear when it ships.